These Terms and Conditions ("Terms") govern your use of the GoodMetrics website, web application, and related services (collectively, the "Service"). The Service is owned and operated by Nosco Media Inc. (hereinafter referred to as "GoodMetrics").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
1. Scope of Service and Eligibility
GoodMetrics provides a privacy-friendly web analytics platform. The Service includes access to both our public website (goodmetrics.io) and a private web application for registered users.
By using the Service, you represent and warrant that you are at least the age of majority in your jurisdiction or that you have the permission of a parent or legal guardian to enter into this agreement.
2. Privacy and Data Use
Your use of the Service is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in that policy.
3. Account Registration and Security
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep this information up to date.
You are responsible for safeguarding your password and all activities that occur under your account. You agree to notify GoodMetrics immediately of any unauthorized use or breach of security. GoodMetrics is not liable for any loss or damage arising from your failure to protect your credentials.
4. Intellectual Property and Usage Restrictions
All content, code, software, and functionality provided through the Service is the property of GoodMetrics and is protected by applicable intellectual property laws.
You may not:
- Copy, reproduce, republish, or distribute any part of the Service without our prior written consent
- Reverse engineer, decompile, or attempt to extract the source code of the Service
- Use bots, scrapers, or automated tools to access, copy, or index any part of the Service (except publicly accessible search engines and AI agents following our robots.txt file)
5. Third-Party Websites
The Service may contain links to third-party websites. These links are provided for convenience only and do not constitute an endorsement. GoodMetrics is not responsible for the content, accuracy, or practices of third-party sites.
6. Fees, Trials, and Payments
GoodMetrics offers a 30-day free trial. After the trial ends, continued access to the Service requires a paid subscription.
By signing up for a paid plan, you authorize us to charge your selected payment method on a recurring monthly or annual basis, depending on your plan. Fees are billed in advance and are non-refundable, except as expressly stated below.
You may cancel your subscription at any time from within your account settings. Cancellations will take effect at the end of the current billing cycle, and no refunds will be issued for unused time. If you cancel within the first 30 days of your initial subscription, you may request a full refund by contacting support.
7. Termination and Suspension
We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms or applicable laws.
You may terminate your account at any time by canceling your subscription through your dashboard or by contacting support. Upon termination, your access will cease at the end of the current billing period.
8. Disclaimers and Exclusion of Warranties
The Service is provided "as is," "as available," and "with all faults." GoodMetrics disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be error-free, uninterrupted, secure, or meet your expectations. You use the Service at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, GoodMetrics, its affiliates, directors, officers, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
If GoodMetrics is found liable for any claim, our total liability shall not exceed the greater of:
- the total subscription fees you paid in the six (6) months preceding the claim, or
- one hundred Canadian dollars ($100.00 CAD).
10. Indemnification
You agree to indemnify, defend, and hold harmless GoodMetrics and its affiliates, directors, officers, employees, agents, and licensors from any claims, damages, losses, liabilities, or expenses arising from:
- Your use or misuse of the Service
- Your breach of these Terms
- Your violation of any law or third-party rights
11. Notices
We may send you notices by email or by posting them on the Service. You may opt out of marketing-related communications, but you may still receive essential service-related notifications.
12. Governing Law
These Terms shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in accordance with the laws and courts of Ontario, unless otherwise specified in the dispute resolution clause below.
13. Dispute Resolution
If a dispute arises between you and GoodMetrics, we will attempt to resolve it informally and in good faith. If a resolution cannot be reached within thirty (30) days, either party may submit the dispute to binding arbitration.
Arbitration shall be conducted by a single arbitrator under the Arbitration Act, 1991 (Ontario) in Ottawa, Ontario. The arbitrator's decision shall be final and binding, with no right of appeal. Either party may seek injunctive relief in court for urgent matters.
14. Modifications to These Terms
We may update these Terms from time to time. The updated version will be posted on our website with the "Effective Date" noted below. If material changes are made, we will notify you by reasonable means (such as email or in-app notice). Continued use of the Service after changes take effect constitutes your acceptance.
15. Miscellaneous
If any provision of these Terms is found to be unenforceable, the remainder shall remain in full force and effect. These Terms constitute the entire agreement between you and GoodMetrics and supersede any prior agreements relating to the Service.
Effective Date: September 30, 2025
If you have any questions about these Terms, please contact us at .